Site Policies and Procedures

1.Complete name and address

2.Exact billing address for your credit card
(note: this is the address where they send you your credit card bills)

3.Credit Card Number

4.Credit Card Expiration Date

5. Vcode number (click HERE for details)

It is our policy, and is so stated on all of our accessory pages, that backorders are held with payment in full. We do this for 2 reasons:

First is, if you want the part held for you, you pay for it in advance. This insures that when the part arrives there will be no delay in processing your credit card. We have , in the past , had customers waiting for 6 months for a backorder to arrive, only to have their card either expire or be declined. If we cannot reach them for the new information or card numbers, we ship the parts to the next person on the list. When the list is 200 or 300 people long and when the parts arrive slowly, there is a great demand all the way down the list. It is very rare that a backorder, when it fills, does so 100%. If you get bumped on the list, your wait time increases.

Second reason is, we do not waste our time with cards and orders that do not qualify. Your card is billed to insure that the authorizations do not expire while the backorder is filled.

ALL DEPOSITS ARE FULLY REFUNDABLE! Just send us an e-mail canceling your order while the part is still on backorder.

There will be a 25% restocking fee on all returns after the order ships.

There will be a 10% restocking fee on all merchandise packed and awaiting shipment when it is cancelled.

International Orders

We cannot ship chemicals or batteries international or to APO or FPO. Many Countries also have restrictions on Helmets and some other types of  accessories. Please be sure of your countries restrictions prior to placing your order. No, we do not have that information...

Check with your local regulations concerning importing Helmets prior to ordering.

When placing an order, payment will be verified prior to shipment. Please consult your local bank or post office to determine duty and/or exchange rates. Some restrictions may apply. No, we do not have that information...

Visit the US Postal Service website HERE: www.usps.com

1. Use Pay Pal!!

We are yocracing on pay pal!

Yamaha of Cucamonga

9760 Foothill Blvd.

Cucamonga, CA. U.S.A.

91730

Be sure to include a complete description of the items you want and all of your contact information

2. You can send us a cashiers check or money order to:

Yamaha of Cucamonga

9760 Foothill Blvd.

Cucamonga, CA. U.S.A.

91730

Be sure to include a complete description of the items you want and all of your contact information

3. You can send us a personal check

(note: it will take 3-6 weeks to process your personal check BEFORE we can ship your order)

Be sure to include a complete description of the items you want and all of your contact information

4. You can have funds transferred into our bank

This is easy to do and is best if you do not have a credit card or Pay Pal Account and you live OUTSIDE the US.

Send us an e-mail asking for details and we'll send you all the info

Call us toll free in the US at (800)523-2414

Voice Phone (909) 987 2411
Toll Free (US only) (800)523-2414

Our store hours are:

Tuesday-Friday 9:00am- 6:00pm
Saturday 9:00am- 5:00pm
Pacific Standard Time

Closed Sunday and Monday

Ask for the Order Desk

All returns MUST be pre-authorized. You must obtain a RMA (return merchandise authorization).  You can request an RMA by logging into your account and clicking the "request RMA" link You can also request an RMA by calling our Parts Department at (909)987-2411 or send an e-mail to us at orders@yocparts.com Be sure to put the word 'order' as the subject.

All returns are subject to a 25% restocking fee (unless of course we made a mistake and sent you the wrong stuff!!)

All returns must be enclosed in the original manufacturers packaging and in virgin condition. We will not accept returns on installed items or any otherwise opened and or damaged manufacturers packaging.

There will be a 10% restocking fee on all merchandise packed and awaiting shipment when it is cancelled.

Return credits apply to merchandise only and do not include shipping/handling charges.

Prices and availability are Subject to change without any prior notice. We reserve the right to refuse a refund or credit after the fact and such refund or credit will be handled on an individual basis.